Kleos
Last updated

Refund & Cancellation Policy

Draft — under review, not yet in force

The pricing page says it in one line — 14-day money-back on every plan, cancel anytime. This page is that line with the details filled in.

14-day money-back

Every paid plan, monthly or yearly, carries a full money-back guarantee for 14 days from your first charge on that plan. Ask at heykleos.dev/contact within the window and the whole charge comes back — no reason required, and nothing to justify.

Cancelling

Cancel anytime from the billing portal in your dashboard. Your plan's features keep working until the end of the period you already paid for, and no further charge is made. After the 14-day window we do not refund the remainder of a period, except where the law where you live says otherwise.

Renewals

Subscriptions renew automatically — monthly plans each month, yearly plans each year. Cancelling before the renewal date is what prevents the next charge.

Switching plans

Moving between tiers or between monthly and yearly billing is prorated by Stripe: you are credited for the unused part of what you paid and charged for the new plan from that day.

What stays yours

Reports you unlocked while subscribed remain accessible after cancellation. Cancelling stops future billing; it does not take back what a subscription already bought.

Contact

Refund requests and billing questions go through the contact form at heykleos.dev/contact — choose "Billing" and name the email the account is under.